FAQs

How much does a session cost for self-pay? 

• 15 minute initial consultation - Free
• 53 minute individual counseling session - $150 
• 90 minute initial intake session - $175
  
• 53 minute family counseling session - $175
• Sliding scale available based on documentation of need.  

Do you take insurance?  
We are in network with these insurances, and adding more frequently: 

• Aetna
• Anthem EAP - Bank of America
• Blue Cross Blue Shield of Massachusetts
• Carelon Behavioral Health
• Cigna
• Florida Blue
• Humana Medicare Advantage
• Oscar (Optum)
• Oxford (Optum)
• Quest Behavioral Health
• TRICARE East
• United Healthcare (Optum)
• United Healthcare Medicare Advantage

Do you take credit cards? 

• Yes, you can use credit cards, debit cards, and HSA cards on the client portal. 

How do I make an appointment? 

• You can request an appointment on our client portal at: https://themangroves.clientsecure.me or by texting/calling 863-268-5802.  Please leave a message if there's no answer, as I can't answer when in client sessions but will do my best to return your call the same day.  

What geographical area do you cover? 

• In-person sessions are available upon request in the Hendry and Glades County areas. 
• Telehealth sessions are available throughout the State of Florida.

Do you speak Spanish? 

• We have two counselors who can provide sessions in either English or Spanish.   
• To view our appointment system in Spanish, please select the Spanish language button at the top of the portal page. 

Do you offer faith-based counseling? 

• We offer traditional counseling by default.   
• Faith-based counseling is available on request.  (Currently Christian and Jewish)

​Why is your website so basic? 

• To paraphrase Dr. McCoy from the original Star Trek series, "I'm a licensed mental health counselor, Jim, not a web designer."